Dispatch Pro (formerly FV)

Offer dispatchers and other users the ability to switch between Light Mode and Dark Mode CAD interfaces based on personal preference or time of day. This toggle should apply universally across all CAD modules—incident view, logs, unit status, etc....

The ability to add EMS door codes when adding/editing a hospital. We currently add these to the notes field. It would be efficient to have a designated spot for them. These could then be paged out to the crews with hospital information.

Add the ability to drag and drop or otherwise manually reorder teams in the Teams tab within CAD. This would allow users to fix the order if a team is deleted and re-added, or simply to reorganize the list in a way that makes more operational sens...

It would be great if we could export data lists like agencies, crew members, landing zones, hospitals and their associated data components to a .csv file from "reports". It would be quicker than writing and utilizing SQL from the server to obtain ...

Add the ability to assign more than one unit to a single CAD call—whether for backup, joint response, transport handoffs, or multi-agency coordination. This feature would allow users to link multiple active units to a single incident or patient re...

Enable users to customize or modify the colors of time stamps displayed in the Request and Patient sections of the CAD. This could include setting unique colors for time thresholds (e.g., elapsed time, overdue), or allowing users to define color r...

Currently you have to right click on a ticket and scroll to the middle of all the Action options to open the Show Intake Screen. Requesting a button on the request ticket to open the call intake form to reduce the steps taken to pull up the form (...

Larger patient info box/dynamic text field: The dynamic text field that is at the top of the "Current Request" section of the app currently is the only field customers have the ability to customize the information that is pushed to our crews throu...

within the test cad, a functionality that allows for automatic population of requests from epic , or FV transport. To be used in a training environment to work through task saturation and doing so with low frequency, higher acuity calls.

Customers want to be able to search Flight Following requests and see notes / times stamps that are added to the Flight Following request. They would also like to be able to have notes in the Flight Following reporting functionality. Request to ha...