Offer dispatchers and other users the ability to switch between Light Mode and Dark Mode CAD interfaces based on personal preference or time of day. This toggle should apply universally across all CAD modules—incident view, logs, unit status, etc.—and ideally remember the user's last selection.
How It Helps the End User:
Different users and shifts have different needs:
Night shift dispatchers often experience screen glare and eye fatigue with bright interfaces, making dark mode a much more comfortable option.
Day shift users may prefer light mode for visibility in bright office settings.
Allowing both modes:
Improves usability and ergonomics, especially for long shifts
Aligns with modern UX expectations (nearly all major platforms offer this)
Reduces eye strain and fatigue, which supports better attention and accuracy
Increases user satisfaction by letting them personalize their workspace
This is a straightforward yet impactful change that keeps CAD visually current and more user-friendly across environments.