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History events customization

It would be very helpful to customize the events that are being tracked in the aircraft history section. Different companies are using the platform for different reasons, and we would like to be able to have quick access to firefighting informatio...
Guest 3 months ago in Spidertracks / History / Operational Insights / Web 1 Investigating

Chinook Aircraft Icon

It would be nice to have a tandem rotor (Chinook) icon for aircraft quick reference.
Guest 3 months ago in Spidertracks / Flight Following / History / Mobile / Web 0

Mobile SOS audio tone

As for EASA requirement in Hems operations, we are implementing the flight following with Spidertrack system but in case of SOS Tier 1 or Tier 2 message we receive an SMS, an email and the the aircraft icons became a red teardrop, with NO audio me...
Guest 3 months ago in Spidertracks / Flight Following / Mobile / Notifications 1

Crews would like ability to see Aircraft track and position while using mobile app in flight

As a cross reference to heading and position during a navigation malfunction. Also, could contain information such as Metar's and TAF's.
Guest 5 months ago in Spidertracks / Mobile 0

Enable selection of more than one weather layer at a time

"I would like to be able to see Radar, Lightning and METARs at the same time." Basically change the Weather list to a multi select, or at least the ones that we can support simultaneously (like METARS, TAFs)
Avinet Helpdesk 5 months ago in Spidertracks / Flight Following / Mobile / Web 0 Planned

Larger data field in Flight Explorer Timeline

Please make the Data Field in the Timeline bigger for better visibility.
Guest 6 months ago in Spidertracks / Web 1

Use of contrail for the 3D Flight Path for cluttered flightpaths (Fire Fighting operation)

Since the Flight Path in the 3D view can be very cluttered during Fire Fighting Operation, please investigate the possibility to add a contrail (with selectable timespan) as an option to declutter the view.
Guest 6 months ago in Spidertracks / Web 1

Color of aircraft icon selectable

On occasion the icon will blend in with the map and be difficult to see
Guest 6 months ago in Spidertracks / Mobile 2 Already exists

Coma delineated Lat and Long

The Lat Long copy to clipboard function on the map is great. The LAT n LONG are displayed as -33.850036 151.039975 when copied. Could the preferences have an option of coma delineator?-33.850036, 151.039975 as the application I paste to does not u...
Guest 7 months ago in Spidertracks / Application 0

Restrict mobile app advanced Spider X settings access

Prevent incorrect changes to antenna and integrations Easiest option would be to restrict to Admin role. However this will often not work for customers, as LAMEs etc should not need full Admin access to the system (inc Insights if enabled) to cont...
Avinet Helpdesk over 1 year ago in Spidertracks / Admin / Mobile 0