Auto-Assign Priority Based on Flight Category or Chief Complaint

Enable the CAD to automatically assign a Priority level (e.g., Priority 1, High Priority, Routine) based on the selected Flight Category or Chief Complaint. For example:

• Selecting STEMI could default to Priority 1

• Choosing Large Vessel Stroke could automatically flag the call as High Priority

This logic would be customizable by the organization to reflect their clinical protocols and transport guidelines.

How It Helps the End User:
Currently, dispatchers or clinicians have to manually assign the priority—even when the chief complaint makes it obvious. This can:

• Slow down entry in time-critical situations

• Lead to priority mismatches if overlooked

• Require double-checking protocols that could be automated

By having the CAD intelligently pre-fill the priority based on well-established criteria:

• It saves time and reduces clicks

• Improves clinical accuracy and documentation consistency

• Supports better triage and resource allocation

• Minimizes the risk of underrating a critical case due to human error

• Helps modernize workflows and align the CAD with how EMS systems triage in real-world operations

This creates a smoother, smarter dispatch process—where CAD is not just a record-keeper but an active clinical assistant.