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Vellox Ideas Portal
Status Shipped
Workspace Air Maestro
Created by Guest
Created on Jul 4, 2020

No notification is sent when a new person has been reassigned a task

Issue: When a report is reassigned to a different accountable person, a notification is not triggered therefore they are not aware they have a report waiting for them to action

Requirement: when an action, safety report or audit finding has been reassigned to a new user, a new notification is triggered.

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  • Guest
    Feb 11, 2022

    Hi Avinet team, the issue is when a task is reassigned by the requestor, the requestee does not get a notification that they have been assigned the task. Currently notifications only work on initial notifications, not reassignments.

  • Avinet Helpdesk
    Jul 14, 2020

    Normally the assignee would get a notification however we understand that this issue arises when Avinet Support perform bulk reassignment of tasks