At this time Air Maestro allows an auditor to create audit findings and then generate actions attached to the finding to the responsible person. Unfortunately, this does not quite reflect the actual process followed during an audit.
Standard practice is that a finding is assigned to the head of department or a responsible person who is then the one to generate corrective actions. I suggest that the Air Maestro process flow be reworked to allow the following.
The auditor creates a finding as is currently possible.
The finding requires corrective action, preventative action and root cause summary fields as per point 4 below.
The finding gets assigned directly to the person/s responsible.
The person responsible automatically receives permission to generate corrective actions attached to that finding.
The person assigned to the finding enters corrective and preventative action, as well as root cause summary fields in the finding itself and then marks it as resolved.
This notifies the auditor who can approve or reject the measures implemented by the responsible person.
Approving it closes the finding.
Rejecting it allows the auditor to add a comment regarding why it was rejected which is emailed to the person/s assigned to the finding. -> return to step 3
In essence, findings should be parent actions with the assignee for the finding able to generate child actions which address the finding itself.
Totally agree with Mr. Thomson suggestion and Kyle Smythe comment below. These will be great improvements to AM audit process flow.
Great suggestion! In addition we would love to be able to link audit findings to hazards within the hazard and risk register, and not only to the report
Totally agree with Mike and comments below;
In addition, a nice to have:
The SACAA has a standard CAP form which must be completed after a finding is given. It would be great to be able to tie in such a template to an Audit Type (ie SACAA Audit); Our process is such that we input the SACAA findings on Air Maestro to track them as well as our CAs, and then manually complete the SACAA form. It would be a nice to havethe ability to link audit fields of a specific type to a template form (created to look like the SACAA form) to auto populate and send to the authority.
This will effeminately be an improvement, enhancing control oversight and effectiveness.
Mike is absolutely correct !
This will ensure much better workflow and the audit will flow into something creative.
Will the auditee be able to attach evidence for the corrective / preventative actions?
2. Will we be able to draw statistics based on:
the number of findings raised (in total)
the number of finding levels raised ie number of level 1 findings raised over a selected period, number of level 2 findings raised over a selected period, etc
the average time taken to close findings (average number of days)
findings raised per department over a selected period